Job Opportunities

Customer Service Representative

Customer Care Representative

Are you looking for an exciting career opportunity with a rapidly growing company? Do you want great pay and awesome benefits? Then apply today!

 

Who we are?

We are Erickson Foundation Solutions, with over 43 years of experience in the construction industry, you can trust we will deliver. We specialize in Foundation Repair, Waterproofing, and ‘All Things Basementy!’ We are proud to be part of the SupportWorks and Basement Systems Networks, which allows us access to the best support and products in our industry!

 

Job Responsibilities

  • Primary telephone contact for all customer interactions including answering calls, setting sales or service appointments, mailing customers information, and following up with customers on a variety of issues
  • Completely responsible for generating sales appointments for the entire company
  • Actively responds to all incoming leads and contacts all leads from other sources
  • Coordinates workflow of all appropriate paperwork and phone calls regarding job proposals including confirmation calls and breaking down job folders. Keeps customer records current and updated
  • Supports the management and mission of the company

Job Type: Full-time

Salary: $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 3 years (Preferred)

License/Certification:

  • Driver's License (Preferred)

Additional Information

Job Type: Full-time
Experience: Entry Level

Contact Information

Name: Nerissa Levesque
Phone: 1-603-864-0753
Email: [email protected]

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our service area

We serve the following areas

Massachusetts
  • Athol
  • Auburn
  • Barre
  • Brookfield
  • Charlton
  • Charlton City
  • Charlton Depot
  • Cherry Valley
  • Douglas
  • Dudley
  • East Brookfield
  • Fiskdale
  • Gilbertville
  • Hardwick
  • Leicester
  • Manchaug
  • Millbury
  • New Braintree
  • North Brookfield
  • North Oxford
  • Oakham
  • Oxford
  • Paxton
  • Petersham
  • Rochdale
  • Rutland
  • South Barre
  • Southbridge
  • Spencer
  • Sturbridge
  • Sutton
  • Warren
  • Webster
  • West Brookfield
  • West Millbury
  • West Warren
  • Wheelwright
Rhode Island
  • Chepachet
  • Clayville
  • Cranston
  • Foster
  • Glendale
  • Greenville
  • Harrisville
  • Hope
  • Johnston
  • Mapleville
  • North Scituate
  • Oakland
  • Pascoag
Our Locations:

Erickson Foundation Solutions
14 Clement Rd
Hudson, NH 03051
1-603-263-4404
Erickson Foundation Solutions Service Area