Service Technician

Field Service Technician Responsibilities:

• Examines work done by our company and determines if there is a potential problem to be remedied.
• Recommends additional products and services to enhance or improve the original installation or solve a new issue that has arisen in the customer’s home.
• Follows through with customers until all issues are resolved.
• Timely completes all paperwork/data entry and follow-up communication required for the appointment.
• Leaves the customer’s home clean and proactively take measures to leave it in better condition than found.
• Provides customers with a remarkable experience.
• Safely, correctly, and efficiently unloads and cleans the truck upon return to the company.
• Takes great care of the company’s products, tools, and equipment.
• Lives out the company’s purpose, mission, and values.

Field Service Technician Requirements:

• High school diploma or GED preferred and 1+ years of experience in the construction trades.
• Knowledge of construction or related trades preferred.
• Ability and skill in operating equipment and/or power tools preferred.
• Ability to operate a phone/apps/tablet.
• Ability to detect/recognize information in written materials or on a screen up to 75% of the time.
• Able to lift or move up to 100 lb. occasionally, and/or up to 50 lb. of force frequently, and/or up to 20 lb. of force constantly to move objects.
• Can stay upright/stand up to 100% of the time.
• Ability to move about and move to/from and work from the floor level or in crawl spaces.
• A valid driver’s license safe driving record, and ability to drive for the company.
• Ability to understand English

Why You Would Love Working Here:

• Family Feel: Family owned and operated for over 40 years.
• Safety: Work safely and go home healthy! All PPE provided.
• Impact: We help make our homeowner's lives better!
• Benefit Package: Medical, Dental, Vision, HSA, 401(k) with company match, Employer Paid life insurance, PTO, 7 paid holidays and much more!

To ensure the safety and security of our team and customers, all positions are contingent upon successful completion of a standard background check.

Equal Opportunity Employer.