I'd give a 6 if it were an option!
Answered my immediate questions and explained how things would proceed from initial contact through installation.
John: Very thorough in explaining what radon mitigation is and walking me through my options. It was clear that he wanted me to make an informed decision. Friendly, personable, and no pressure at any time. He represented the company well.
Justin and Cody: I could not be more satisfied with every aspect of their work, from their call from the road to let me know when they'd be arriving through their cleanup after the installation. Professional and friendly, two really nice people. They explained what they'd be doing, answered my many questions, and went about the installation efficiently and with impressive attention to detail. It was clear that they take pride in their work and are really good at what they do. They wanted to make sure I was satisfied, and I am!
Thoroughly cleaned up the work-site, inside and out.
I polled the SandwichBoard (local online bulletin board of 800 or so members) for recommendations for remediation. I was surprised that so few had any experience with radon remediation. A few names of individual contractors came up, but Erickson was only mentioned by a friend who's a contractor. I also saw a billboard, as well as a recommendation from a test-kit company, but when I heard the company supported New Hampshire Public Radio, that did it! People on the SandwichBoard asked that I let them know who I finally chose and what the experience was like, and I will be giving Erickson a lot of free advertising. Clearly, I chose the right company. Thanks for what you do and for doing it so well!