Customer Testimonial from Susan B. in Newton, MA

I can’t begin to explain how amazing this young man was. I have a finished basement and my sump pumps had failed in the middle of the night. My alarm went off and I was in a panic I was going to flood. I called the emergency phone number at 1:30am and a young man had answered in 2 rings. He seemed wide awake. I told him my problem and he told me he would be there in 1 hour. He showed up before that and was so kind and courteous. He was able to replace my failed equipment right then and there which I couldn’t believe. He even took the time to explain to me the system I had it place. He was such an amazing boy. I can’t begin to explain the peace of mind this boy gave me. I felt so bad for him having to come out at such a late hour knowing he had to work in the morning. Whoever he is I hope he gets to see this review and I hope the company realizes how much of an asset he is.