Justin was extremely knowledgeable in the operation of the equipment and took the time to explain the parts that had worn out and needed replacement. He also reviewed the estimated lifetime of various parts. He was attentive to every detail including reading the past work orders contained in a sleeve near the equipment. He worked out a plan for replacing various parts in the system to ensure it was fail-safe. His experience level and ability to work well with customers is outstanding. Before leaving, Justin was careful to clean up and leave the area in the same condition as when he arrived.