Basement Waterproofing Customer Testimonial from Arthur N. in North Hampton, NH

Your company needs to realize that the people whom I met with in person were super people to do business with. The personnel who I delt with on the phone were nice people to work with as well.

To start, Debra Rayborn was the face of your company who came to my home. She is very knowledgeable on the issues I was dealing with in my home. She described to me the work that your company does and she gave me a book. I read the book and I asked her a few questions over the phone and I got the information I needed to make a decision.

Next the three fine men you sent to my home to get the job done, Shai, JB and Elyza. When they showed up at my home Shai walked my basement with me and discussed the work with me. I asked a few questions and he gave me what I was looking for. I also discussed the particulars of my home with him. I discussed the water supply and electrical power outside of my home and in the basement. I discussed a change that I would like to make and he was very accommodating. It required a change order.

The work that your three men did in my home is physically demanding. They work hard taking short breaks and right back to work. When they had to come for another half day they took it in stride. I was very appreciative of their efforts and good work. On their last day here, I bought them lunch from Joe’s Meat Shoppe in North Hampton and I gave them each a few extra $. They truly deserved it.

Thank-you for having such great people. If you ever need someone to speak on your behalf on the people and quality of their work, I would be happy to. Reprint this letter to others to show that I am one of many happy customers.